Our CEO, Daniella Koren, talks about "just in time patient education"

“Our software is created with one thing in mind—the patient.”

Deliver critical information at just the right time across multiple channels, personalized to patients’ preferences.

Patient education is only effective if it’s actually reaching the patient. Between diagnostic and follow-up testing, undergoing therapy, enduring side effects, coordinating care, and financing their treatment, oncology patients need supportive information and resources that are relevant, timely and conveniently accessible. ARCHES’ intelligent software products help healthcare organizations and cancer centers bridge communication gaps to deepen their relationships with patients and improve value and outcomes in oncology care.

Your Digital Patient Navigator

The MyCareCompass digital patient engagement system, uses videos, emails and text messaging to deliver personalized education to patients and caregivers at the exact time they need it, based on select EHR data points. We offer multiple MyCareCompass educational modules for patients undergoing infusion chemotherapy, immunotherapy, and surgical ostomies. The educational content has been curated for each therapy type based on oncology industry insights and over a decade of normative data. For healthcare organizations and oncology providers that want to increase patient satisfaction, improve clinical workflow, boost treatment adherence, and empower patients throughout their cancer journey, MyCareCompass is one of the most innovative patient engagement solutions available. Sponsorships are also available for promoting cancer patient advocates and support services within the MyCareCompass program.

  • 74% said MCC had a positive impact on preparing for their first chemo infusion.
  • 80% said that MCC had a positive impact on their experience at the cancer center.
  • 86% said MCC helped them prepare for their procedure.
  • 93% cited MCC as instrumental in helping them understand why they needed a port insertion procedure.

Hearing that we were able to touch over 1,000 lives in an 8 week period was incredibly impactful for us. Thinking about the time and resources it takes to provide that kind of teaching in the ambulatory setting makes it an extraordinary feat.

- Nurse Educator



visualize your strategy

Keystone also supports Springboard, our digital white boarding tool that makes it easy to map out complex multi-channel patient engagement programs. An essential part of ARCHES’ strategic tool belt, Springboard is the “secret sauce” behind our robust oncology patient education contact and content strategies. Visualize complex patient journeys, update them later as needed, and never lose the documentation or the "why" behind it.
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Coming soon!

We maximize patient engagement using our patent pending (expected approval 2020) content optimization software, Ada, which is also built on ARCHES’ Keystone platform in conjunction with Watson AI. Our technology enables us to assess content engagement scores and identify the most impactful keywords in the industry to guide and refine our content strategies – all in real time.